October 25, 2019: CWB's obsession with our clients' success extends to protecting our clients online. As part of our continued efforts, log in attempts across all platforms and devices will prompt a personal security question.

Forgot the answers to your pre-selected questions? Contact your preferred branch during regular hours or anytime at 1-866-843-3917.

Your Client Card or Access Number can be found on your debit card. CWB business clients using CWBdirect Online Banking may choose to delegate access to viewing accounts and setting up transactions to their company's staff members. In this case, any staff accessing CWBdirect will have a username assigned by the account signer who has granted them access. For help logging in to CWBdirect, please contact your branch or phone 1.866.843.3917.