For 24-hour support every day of the week, please phone 1.866.843.3917 toll-free.

Your Client Card or Access Number can be found on your debit card. CWB business clients using CWBdirect Online Banking may choose to delegate access to viewing accounts and setting up transactions to their company's staff members. In this case, any staff accessing CWBdirect will have a username assigned by the account signer who has granted them access. For help logging in to CWBdirect, please contact your branch or phone 1.866.843.3917.